Terms of Service

✅ 1. Acceptance of Terms

By accessing and using Gadget5.com (“the Website,” “we,” “us,” or “our”), you accept and agree to be bound by these Terms of Service and our Privacy Policy. These terms apply to all visitors, customers, and others who access or use the Website.

If you are ordering on behalf of a business, you represent that you have authority to bind that business to these terms.

💻 2. Use of the Website

Gadget5.com grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal shopping purposes.

📝 3. Content & Intellectual Property

All content on Gadget5.com — including text, images, graphics, logos, and product descriptions — is the intellectual property of Gadget5.com and is protected by applicable copyright laws.

💵 4. Ordering & Payment (Cash on Delivery)

Gadget5.com operates on a Cash on Delivery (COD) basis across Pakistan. No advance online payment is required to place an order.

• Orders are confirmed by phone or WhatsApp before dispatch
• Payment in cash is collected by our courier partner at the time of delivery
• We reserve the right to cancel orders that cannot be confirmed or verified
• Repeated refusal of COD orders on delivery may result in future orders being declined

🚚 5. Delivery & Shipping

We deliver nationwide across Pakistan through trusted courier partners including TCS, Trax, and PostEx.

• Standard delivery time is 3–5 business days from order confirmation
• Delivery times may vary slightly for remote areas
• A tracking number is shared once your order is dispatched
• Please inspect your package at the time of delivery before payment

🔁 6. 7-Day Return & Exchange Policy

Customer trust matters to us. If your item arrives defective or damaged, we offer a straightforward return and exchange process.

• Report the issue within 7 days of delivery via WhatsApp or email, with photos of the item
• Eligible items will be exchanged for a new unit or refunded, at your choice
• The item must be unused, in its original packaging, with all accessories included
• Return shipping for defective or damaged items is arranged and covered by us
• Change-of-mind returns are not covered under this policy

📊 7. Accuracy of Information

We strive to provide accurate, up-to-date product information. However, we make no warranties or representations regarding the accuracy, completeness, or suitability of any information on this Website.

• Product images are for illustration purposes; actual packaging may vary slightly
• Prices are subject to change without prior notice
• Stock availability is confirmed at the time of order confirmation

⚖️ 8. Limitation of Liability

To the maximum extent permitted by applicable law, Gadget5.com and its team members shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Your use of or inability to use the Website
• Delivery delays caused by our courier partners
• Reliance on any information provided on this Website
• Any errors or omissions in the content

Our total liability to you for any claim arising from an order shall not exceed the value of that order.

🌐 9. Third-Party Links

Our Website may contain links to third-party services, including courier tracking portals. These links are provided for your convenience and do not signify our endorsement of those websites or their operators.

We have no control over the content, privacy policies, or practices of third-party websites. We strongly advise you to review the Privacy Policy and Terms of Service of every site you visit.

🔄 10. Changes to These Terms

We reserve the right to modify or replace these Terms of Service at any time at our sole discretion. Changes will be effective immediately upon posting to the Website.

We will indicate the date of the most recent update at the top of this page. Your continued use of the Website after any changes constitutes your acceptance of the new Terms of Service.